FAQ'S

DO YOU HAVE AN OFFICE WE CAN VISIT?

We provide all our services via email and telephone. You can contact us anytime between 8am to 9pm, 7 days a week. Good communication between the website developer and the client is vital in establishing a professional and effective website, therefore we encourage you to contact us if you have any queries regarding your website.

 

HOW LONG BEFORE MY WEBSITE IS ONLINE?

Time will vary depending on how quickly you provide us with content, images and anything else we need to build your site. Generally, we design a colour scheme based on your existing branding. As a starting point, we ask for a digital file of your logo and we will design a website using a colour scheme which compliments your logo. We encourage our clients to gather all information and pictures to include on their website. Once we receive your content and images, your website will be online within a week.

 

DO I OWN THE WEBSITE ONCE IT IS COMPLETED?

Yes, of course you do. You own all images and content. You pay us for the development of your website. We hold no copyright or ownership of your website. The files on your hosting account belong to you. You can change your hosting provider at anytime. Many companies charge a fee when switching hosting providers. We do not charge you any exit fees.

 

WHAT IF I NEED TO ADD CONTENT OR IMAGES TO MY WEBSITE ONCE IT IS ONLINE?

Our hosting package includes up to 4 changes per year. If you need to add or remove content, we will do it all for you. If you would like to add text and photos yourself, you can edit your files via your own wordpress dashboard. You will receive full administration passwords to your Cpanel and WordPress Dashboard once your invoice has been paid in full.